Terms:

The following terms and conditions apply to the use of and purchasing merchandise from B&J Peerless website at www.bjpeerless.com. These terms and conditions do not apply on items purchased at retail locations.

Disclaimer; Limitation of Liability:

All information that is provided on this Site is subject to change without notice. We make every attempt to avoid errors in pricing and product information. While efforts have been made to make this site helpful and accurate, if a mistake does occur, we reserve the right to correct it, and we apologize for any inconveniences this may cause. All materials posted on this site are ‘as is’ and without warranties express or implied. B&JPeerless disclaims all warranties of merchantability and fitness for a particular purpose. B&JPeerless does not warrant that functions contained on this site will be uninterrupted or error free, that defects will be corrected or that this site or the server are free of viruses or other harmful components. B&JPeerless does not represent or warrant the use of the materials on this site in terms of their correctness, accuracy, reliability or otherwise. In no event shall B&JPeerless be liable for any direct, indirect, special, incidental or consequential damages including., without limitation, lost business, profits, or opportunity, business interruption or loss of programs or data, even if B&JPeerless is expressly advised or otherwise aware of the possibility of such damages, whether in an action for breach or contract, tort or otherwise.

Payment Policy:

We currently accept payments made with Visa and MasterCard only.

Delay In Order Processing:

All information provided by you when placing your order, such as billing/shipping address and phone number(s) will be used to verify your payment. Incorrect information or lack of will result in delay or cancellation in which it may impact actual shipping date of products. B&JPeerless will not be responsible for any direct, indirect, incidental, special or consequential damages and/or expenses resulting from this delay.

Shipping Policy:

B&JPeerless puts forth great effort to ensure that all orders are shipped in a timely manner and at a reasonable cost. However, we will not guarantee the delivery date of any order. All orders placed on this site are subject to product availability and will be shipped according to our shipping policy.

Shipping Destinations:

B&JPeerless currently ships worldwide to any street address. Orders cannot be delivered to PO Boxes. Some rural and/or military sites may not be accessible to our shippers. In these cases, we will attempt to notify you and help arrange for you to pick up the order at the shipper’s main terminal. Each order may only have one “ship to” address. If you require multiple “ship to” address, please order separately for each address.

Shipping Locations:

All orders are FOB St. Louis, Missouri. All shipping charges are automatically calculated using this point of origin. In some cases. Product(s) will be shipped directly to a customer from the manufacturer. Freight costs, if any will be calculated using this manufacturer as the point of origin.

Shipping Methods and Charges:

B&JPeerless ships orders to both commercial addresses and residential addresses. Commercial addresses are defined as business addressees situated on commercially zoned real estate, as determined by the freight carrier. Residential addresses include homes, apartments, condominiums, and other dwellings designated by the carrier as a residential address. Deliveries to residential addresses may incur additional fees.

Most orders are shipped via UPS or any common carrier depending on location. The shipping charges are automatically calculated online based on both the weight and dimensions of the carton in which your order will be shipped. Some oversized or heavy items requiring special handling may be placed on a wooden pallet and shipped via common carrier (freight truck). Common carrier shipments are delivered curbside, that is, at the end of the driveway or along the street curb. Commercial addressees with loading docks will have the delivery made at the dock. Common carriers shipments require a signature at the time of delivery. Please Note: You will need proper equipment and personal to unload products delivered via common carrier, as their drivers are not required to provide assistance in unloading your order. All additional charges not originally quoted but received by the customer including but not limited to lift gate services, inside delivery and/or restricted delivery will be invoiced and paid by the customer once the freight invoice has been received by B&JPeerless without notice on the original payment credit card. Freight quoted is an estimate only. To the extent that any additional freight does not exceed 20% of the freight quoted, the additional will be invoiced and paid by the customer without notice on the original payment credit card. If there is an increase to the freight costs that exceeds 20%, the customer will be called and/or emailed for approval before the order will be processed.

B&JPeerless does not ship orders C.O.D

Split Shipments and Backorders:

B&JPeerless will make every attempt to ship your order within one shipment. When it is not possible to ship your entire order from one location, we will split the order and ship from multiple store locations. B&JPeerless will drop ship equipment and/or supplies directly from our manufacturers to you when the need arises due to an out of stock situation, reduced shipping time, etc. If any order is placed on backorder status we will notify you via phone to explain the situation and offer a solution.

Delivery Time:

All Delivery times are estimates. Orders are usually processed and ready to ship within 1-2-business days (business days are Monday through Friday, 8:00 AM to 5:00 PM CST). Most products ship out of our Kansas City, Kansas location, however some items will be shipped directly from the manufacturer. Common carrier delivers range from 1 to 10 days for delivery, depending on your proximity to the shipping origin. UPS ground shipping can take anywhere from 1 to 6 days. If local delivery, shipping will go out same day or next day delivery with local surcharge added to invoice. Any Products listed, as “Special Order” will be shipped at the earliest possible date. B&JPeerless does not guarantee the timely delivery of any item.

Orders Damaged In Shipping:

Great care is taken when packing your order, but on rare occasions, errors may take place. When you receive your order, you should always do the following:

  • Inspect the entire shipment for visible damage prior to accepting the shipment, and note any damages on the delivery ticket/bill of lading before the delivery person leaves. For packages left at your doorstep, inspect the exterior of the carton(s) and note any large dents or tears on your packing slip (invoice).
  • Unpack your order immediately and check for completeness and damage to items.
  • Verify number of packages delivered with the packaging slip provide by B&JPeerless
  • Should any damaged or missing items be discovered the shipping carton and any inner packaging and request inspection immediately from the carrier as well as make a written request to the carrier. Then call B&JPeerless within 2 days of any problems with items or damage.

Please Note: B&JPeerless is not responsible for any damaged or missing merchandise if shipment is signed for as being complete and unharmed. B&JPeerless will arrange for return shipping to our distribution center for an item that was sent to you in error, received defective, or damaged in shipping (assuming the criteria for the order check-in procedure outlined above has been reasonably met).

Return/ Exchange Policy:

For any exchange or return, all items must be in the original condition, including the box, packaging, and all accessories. They must also be free of any writing

All returns and exchanges must be authorized. Any unauthorized items will not be accepted and will be shipped back at your expense.

No Items that have been used, custom manufactured or made to order may be returned.

Non-defective stock products returned for an exchange or refund are subject to a 25% restocking fee if returned opened or in a non-factory sealed box. Stock products returned in new and unopened condition will receive a full refund, less shipping charges.

No returns or exchanges will be authorized past 30 days from receipt.

Shipping Cost:

When returning an item shipping charges will be the responsibility of the customers on orders that are shipped by B&JPeerless in good faith and are returned to us due to incorrect shipping information. Charges related to shipping, delivery and/or installation are nonrefundable after the service has been performed. Any items shipped in error of B&JPeerless then B&JPeerless will cover shipping fees.

Refunds:

Upon our acceptance of the merchandise in conformity with our return policy requirements, the purchase price will be refunded (less restocking fees if applicable) using the method of original payment. Note that credit card refunds will only be issued to the original card that was charged for the purchase. Please allow 7 days for all credit to post to your account.

Please Note customers with open accounts with B&JPeerless will not be able to take Internet credit(s) to offset in-house invoices.

All works, images and compilations created and owned by B&JPeerless are protected under U.S. and International Copyright Law. All prices are per unit, unless specified. All prices, policies and terms are subject to change without notice.